RMFA + Core Medicine Trunk or Treat
Delete your account and data
You can delete your registration or account without contacting us, or request help by email.
Family registration
Open your family pass in the app, open Settings, and choose Delete my registration. On the website, open family settings after claiming your pass. Confirm the deletion to remove your contact information, pass, notification devices, votes, contest entries, hunt photos and progress, and linked activity and delivery records.
Your pass will stop working. This action cannot be undone. To remove only a photo, open Play and choose Delete photo beside your contest entry or photo challenge.
Vendor account
In the app, open Vendor portal, then Settings, then Delete account. Enter your current password and confirm. This deletes your login, personal contact details and notification devices. Booths where you are the only owner, including their photos and promotions, are deleted. Booths with another owner remain available to that owner.
Request deletion without the app
Email events@rockyfootandankle.com from the address used for your registration or vendor account. Tell us whether to delete your family registration, vendor account, or specific photos, and include the event year. We may ask you to verify ownership before deleting data. Do not send passwords or pass codes.
After deletion
Self-service deletion removes the account and linked records from the live app immediately. Uploaded photo files are removed through storage cleanup; a temporary storage failure is queued for automatic retry. Photos already downloaded by other people cannot be recalled. For questions about copies in service backups or records held outside the app, contact the event team at the email above.